Skip to main content

Sales Engineer

Sales Engineer

 Sales Engineer 

Lagos State, Nigeria

Full-Time

Hybrid

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers.


As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

The Sales Engineer will support local, regional, and global merchants in integrating with the Magellan platform and the Global PayU Enterprise. This role spans the entire merchant onboarding lifecycle, including pre-sales consultation, integration support, and post-sales assistance. It requires the ability to prioritize business needs effectively while providing technical expertise and ensuring a seamless experience for merchants. A proactive approach is essential to delivering exceptional support and service.

What you the Sales Engineer be doing:

  • Integration support – working closely with the merchant to ensure they are fully integrated into the PayU platforms.
  • Provide API support and technical issue resolutions – these can be resolved on various channels including MS team calls, face to face discussions ( if required) and via relevant tools/
  • Ensure merchant queries are resolved within SLA timeously
  • Take ownership of incidents, requests and problems until cases are resolved during the integration process)
  • Create technical documentation to support teams internally as well as merchants
  • Create seamless process to ensure effective support and integration on PayU Platforms
  • Monitor merchants transactional processing during the integration process using SQL queries

What are we looking for?

  • Must be technically strong – have development background ( Java preferable)
  • Must be able to use, understand and debug api calls using postman and debugging tools
  • 3-5 years experience as a Technical Support Specialist or Integration Specialist
  • Must have experience in : Using Postman or similar tools, Project Management, API calls and logs, SQL experience is MUST, Knowledge in the payments industry
  • Must have developed soft skills like information analysis, ownership, empowerment oriented to client and for learning the internal products and services

    • How to Apply
    Interested persons should click here to apply
Labels:

Comments

Post a Comment

Popular posts from this blog

Internship Programme For Graduates At Microsoft

Microsoft is the worldwide leader in software, services, devices and solutions, founded in 1975. As a leader in platform and productivity for the mobile-first, cloud-first world, we believe in what people make possible. Our mission is to empower every person and every organization on the planet to achieve more.“I am because we are” – the popular African proverb asserts. It also best describes our relationship with the continent of Africa over the last 20 years.The Microsoft 4Afrika initiative has enabled us to link our growth with approaches that accelerate growth for the continent in three critical areas of development – world-class skills, access and innovation.
Post a Comment
Read more

Attendant at Marriott Hotels

  Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Post a Comment
Read more

Cashier at Radisson Hotel Group

  Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters.  
Post a Comment
Read more