Integrated Corporate Services Limited is a leading Outsourcing Services provider incorporated in August, 1994
We understand that people are the most valuable asset of any organisation. People need maintenance and upgrades even more than machines do. Retraining is maintenance. Training is an upgrade. Therefore, we ensure our staff receive the best trainings.
**Position :Customer Service - [100 Openings]
We have a request to fill over 100 staff for a reputable financial institution.
Job Description
Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Location: Lagos
Type: Full-Time
Qualification :ND
Years of Experience 1-3years
Other Information
Qualified candidates should apply here
We understand that people are the most valuable asset of any organisation. People need maintenance and upgrades even more than machines do. Retraining is maintenance. Training is an upgrade. Therefore, we ensure our staff receive the best trainings.
**Position :Customer Service - [100 Openings]
We have a request to fill over 100 staff for a reputable financial institution.
Job Description
Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Location: Lagos
Type: Full-Time
Qualification :ND
Years of Experience 1-3years
Other Information
Qualified candidates should apply here
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