HReade is a human resource consulting firm which adopts a
collaborative approach in ensuring our Clients build competitive advantages
through their people thereby increasing value for stakeholders and customers.
HReade began operations in May 2008 providing human capital solutions to large
corporations as well as small and medium enterprises.
Job Title: System
Administrator
Location: Lagos
Division/Department:
IT
Reports To:
Operations Manager / IT Manager
Essential Job
Functions
Installing and configuring computer systems.
Providing system support to other system users
Troubleshooting system and network problems and diagnosing
and solving faults arising from online publication systems;
Providing procedural documentation and relevant reports;
Maintains end users confidence and protects operations by
keeping information confidential.
Manage requests for IT application access, ensuring full
compliance to agreed security policies and procedures.
Responding within agreed time limits to call-outs;
Servers as first level support on all incidents with online
publication systems
Working continuously on a task until completion (or referral
to third parties, if appropriate);
Prioritizing and managing many open cases at one time;
Rapidly establishing a good working relationship with team
members and other professionals.
Evaluates system potential by testing compatibility of new
programs with existing programs.
Performing backup and restore procedures
Continually develop Disaster recovery and business
continuity plan
Ensure system environments are fully maintained with
appropriately supported updates and patches
Provide assistance with testing and deployment of
application changes/releases.
Analyzing call logs to spot trends and underlying issues
Proactively monitoring systems to capture potential issues
(e.g. alerts, performance) before they occur, in accordance with
monitoring/maintenance procedures.
Education
Bachelor’s degree in Computer Science, Engineering or other
relevant discipline.
Knowledge
Requirements
Excellent working knowledge of up-to-date servers and
desktop systems
Knowledge of Windows Servers, Linux OS and Virtualization
Knowledge of network and security systems.
Ability to work well with others, as well as independently.
Attention to detail.
Strong organizational skills and ability to multi-task.
Strong Problem solving skills
Knowledge CRM /Helpdesk applications.
Skills
Requirements
Deciding and initiating action
Analyzing
Creating and Innovative
Strong interpersonal skills
Highly developed sense of integrity and ethics
Must possess astute technical competency
Effective communication skills
Good reporting, project and time management skills with
persistence
Planning and Organizing
Problem solving and research skills
A minimum of 3-5 years post-graduate experience in a similar
position, preferably, professional experience should be against the background of
enterprise system solutions.
Method of
Application
Interested persons should click here to apply
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