HReade is a human resource consulting firm which adopts a collaborative approach in ensuring our Clients build competitive advantages through their people thereby increasing value for stakeholders and customers.
Their client seeks to recruit for the following position:
Job Title: Confectionery Executive
Location: Lagos
Division/Department: Administrative Department
Reports To: Creative Director
JOB SUMMARY
Responsible for supervising and coordinating the activities
of kitchen staff and deliveries. Provides administrative support by ensuring
that customer orders are effectively organized. Handles general office duties
such as filing, vendor management and petty cash management. Responds to all
customer inquiries and requests via telephone, email and social media, receives
customers and coordinates meeting with customers. Manages social media pages by
vetting and uploading content regularly.
Essential Job
Functions
Kitchen management
Supervises kitchen staff
and ensures that they show up to work on time and that the kitchen area
is clean and organized;
Monitors preparation of cakes, chocolates and cookies and
ensures that customers’ orders are prepared on time;
Investigates and resolves customer complaints regarding food
quality, services and delivery.
Administrative duties
Supervises and coordinates all administrative duties for
online store and bakery;
Records and manages inventory of client orders;
Maintains calendar of monthly payment dues such as utility
bills;
Manages production calendar and ensures that all events and
customer orders are properly organized;
Monitors incoming orders and updates kitchen staff on new
orders;
Posts and manages content on social media pages as well as
the official website;
Manages petty cash and documents all purchases;
Updates and tracks delivery company to ensure effective
delivery to customers;
Creates and maintains vendor database;
Prepares and communicates work schedules for kitchen staff.
Customer service
Responds to incoming calls, emails and customer requests and
inquiries on social media pages;
Welcomes and attends to customers at the bakery;
Schedules and attends meetings with potential clients and
vendors as required.
Education:
Bachelors degree in any field from a reputable and
accredited University
Knowledge
Requirements:
Knowledge of Microsoft office tools
Skills Required:
Exceptionally organized and highly detail-oriented
Proficient in the use of Microsoft Office Tools
Effective social media management including Facebook,
Twitter and Instagram
Great oral and written communication skills
Effective presentation skills
Proactive and willing to take initiative
Strong customer focus
Must possess an entrepreneurial drive
Must be creative and innovative
Effective use of time to meet deadlines
Experience:
No work experience required but some administrative
experience will be an added advantage.
Method of Application
Interested persons should click here to apply
