Vacancy For A Logistics /On Time Delivery Officer

Stresert Services-Our client is a multinational manufacturing company with head office based in Lagos seeks to employ for the following position:

Position: Logistics /On Time Delivery Officer (Up North- Gombe State)

Job Purpose:

In alignment with the CSM, Ensure timely and seamless delivery to customers, while leveraging and deploying technology to track and monitor, improve efficiencies within the delivery process.

Job Location: Ashaka, Gombe State (Ideal candidate should be from the North & resident within the job location and its immediate environs)

Primary Responsibilities and Accountabilities:

Key Job Responsibilities

• Ensure complete tracking/monitoring – 30%

• Resolution of delivery issues including consequence management – 30%

• Leverage IT to track and improve delivery to customers – 20%

• Collaborate with RCSM, CRM teams and regional logistics teams to resolve distribution issues – 20%

Challenges:

• Successful harmonization and implementation of Tracking platform and build a solid team for the region.

• Streamline processes and reduce number of instances as soon as possible.

• Managing GPS vendors; propose solutions towards guiding business decisions.

• Planning, assigning, and directing work.

Other Responsibilities:

• Responsible for on time delivery to customers.

• Tracks all delivery and customers request using technology.

• Harmonizes the delivery process to tracking platform.

• Identify and continuously improve delivery process.

• Understand the impact of Deliveries to other processes within the region e.g CRM, CS and Logistics, and able to create alignment for quick wins.

• Responsible for identifying and prompt resolution of delivery issues.

• Responsible for monitoring delivery to customers and SLA Management.

• Ensures adequate Data and records are maintained and reports created timely to ensure visibility.

• Liaising with tracking vendors

COMPETENCY REQUIREMENTS:

JOB KNOWLEDGE, SKILLS, EXPERIENCE & EDUCATION

• In-depth knowledge of customer service policies and practices.

• Proficiency in CRM/Delivery/Logistics systems an added advantage, MS Office applications.

• Thinking, analytical, problem solving skills.

• Active listening skills and high stress tolerance level.

• Strong leadership capabilities.

• Understanding and experience in Logistics value and supply chain.

• Good supervisory and people management skills.

• Organizing and planning skills.

• Negotiation skills & Interpersonal skills.

• Strong communication and influencing skills.

• B.Sc in any Social Science course and or Supply chain management.

• At least 3 years’ experience in logistics or sales delivery environment.

WORKING OPTIONS:

• Based within the Northern region.

• Role requires flexible working times/hours.

SALARY

• N 3, 000,000 – N6, 000, 000 gross per annum

 HOW TO APPLY

• Qualified and interested Northern applicants should send updated CVs to ‘mgtpositions@stresert.com’ using ‘NOR-LOG’ as subject of mail before 28th August, 2017.

• Applicants that do not have the required profile need not apply.