Established in 1964, the African Development Bank (AfDB) is
the premier pan-African development institution, promoting economic growth and
social progress across the continent. There are 80 member states, including 54
in Africa (Regional Member Countries).
The Bank’s development agenda is delivering the financial and technical
support for transformative projects that will significantly reduce poverty
through inclusive and sustainable economic growth. In order to sharply focus
the objectives of the Ten Year Strategy (2013 – 2022) and ensure greater
developmental impact, five major areas (High 5s), all of which will accelerate
our delivery for Africa, have been identified for scaling up, namely; energy,
agro-business, industrialization, integration and improving the quality of life
for the people of Africa
12. Resolves conflicts between staff members and third parties outside the Bank
Position title:
Senior Employee Welfare Officer
Grade: PL5
Position N°:
50076458
Reference: ADB/17/547
Closing date:
14/02/2018
Country: Côte
d’Ivoire
THE HIRING DEPARTMENT/DIVISION:
The overall objective of the CHMH Unit is to make the Bank
an employer of choice by providing staff members with the most conducive and
healthy working environment. Its mission is to drive the transformation of the
Medical and Occupational Health Services offered by the Bank and enhancing
health promotion, prevention strategies and comprehensive interventions in an
effort to protect, preserve and promote the health and well-being of all Staff
members - healthy lifestyles for all.
Specifically, the Unit seeks to ensure proper application of
the Bank’s policies, instructions and procedures on matters of staff health and
well-being; formulate health and welfare policies that are consistent with best
practices in healthcare in the workplace; and ensure the administration and
provision of quality medical care to Bank’s staff and their dependents;
facilitate a healthy working environment for staff through the observance of
best practices in health and well-being; oversee and monitor the implementation
of the work-life balance guidelines.
THE POSITION:
Staff members are the most important asset of the Bank.
Their mental and physical well-being determines the organization productivity.
The Senior Employee Welfare Officer works at both strategic and operational
level to manage various personnel policies that affect people at work and at
home, such as resolving human relations problems, promoting employee health and
well-being. S/he will work in tandem with the Medical team to monitor activities
related to staff welfare in Regional hubs and Country offices.
Duties and responsibilities
Under the overall supervision of the Unit Head of Medical
& Occupational Health Services, the Senior Employee Welfare Officer will
undertake the following Key Responsibilities:
Managing Employee Relations
1. Establishes
and maintains good relationships between Managers and staff
2. Assists in the
resolution of specific disciplinary or grievance cases, including acting as an
arbiter between the staff and the Manager
3. Ensures that
grievance handling and disciplinary proceedings are carried out in line with
Bank rules
4. Liaises with
recourse mechanisms such as: Ombudsman, Appeal Committee, Ethics, Staff Council
5. Builds
employee relations capacity and enables management effectiveness through the
execution of proactive employee relations initiatives and the delivery of
targeted training programs.
6. Implements
proactive employee relations initiatives and responds to Staff Council
organizing activity
Provision of Social and Welfare Services:
7. Develops and
provides comprehensive social and welfare services, including counseling and
coaching to staff;
8. Facilitates
staff and their recognized dependants settling in the country and provides
social and family services that promote and facilitate social integration
within a new environment and culture;
9. Develops new
administrative procedures to cater for death cases
10. Acts as the contact
person representing the Bank for death cases
11. Processes
invoices for payment relating to all funeral expenses on behalf of the Bank
12. Resolves conflicts between staff members and third parties outside the Bank
13. Prepares and
organizes the President’s annual banquet for staff and spouses
14. Prepares and
organizes the Long Service Awards ceremonies
15. Prepares and
organizes reception for retiring staff
16. Supports the
AfDB Family Association in organizing their seasonal and cultural activities
for staff and dependants
17. Supports the
Bank’s Artistic and cultural club in organizing their activities
18. Prepares and
organizes the election of Family Association’s Bureau
19. Prepares and
organizes the of Staff Council’s election
20. Supervises the
management of the Bank’s Fitness Centre.
Implementation of Work-life Balance Guidelines:
21. Oversees and
monitor the implementation of the work-life balance guidelines
22. Acts as the
Unit’s interface with HR, Senior Management and Staff Council, to facilitate
the implementation of flexible working hours and remote working
23. Works with
Medical team to implement the use of automated tools; care data and sick leave
management as well as guidelines on Health and wellbeing.
24. Manages
maternity and paternity leaves
25. Works with the
Medical team to ensure optimum use of facilities such as “Crèche” to be
implemented in the future
26. Works in tandem
with the Medical team to recognize and address tress related illness and
burnout; prevention campaign seminars.
27. Any other task
to be assigned by the Unit Head.
Selection Criteria
Including desirable skills, knowledge and experience
1. Hold at least
a Master’s degree or its equivalent in Human Resources Management, Social
Sciences, Business Administration or other related disciplines.
2. Have a minimum
of five (5) years of relevant practical working experience handling Social
Welfare related duties in similar organizations.
3. Ability to
initiate and manage innovations and changes.
4. Experience in
participation of staff motivation programs.
5. Ability to
interact effectively with people, and cooperate with other colleagues
6. Capable of
motivating, leading and inspiring enthusiasm and trust.
7. Private sector
experience is advantageous
8. Operational
Effectiveness
9. Communication
10. Problem Solving
11. Client
Orientation
12. Team working
and relations
13. Ability to
communicate effectively (written and oral) in English or French languages,
preferably with a working knowledge of the other.
14. Competence in
the use of standard Microsoft Office Suite applications. Preferably experience
of SAP or other integrated Enterprise Resource Planning (ERP) system in
HR/administration.
THIS POSITION IS
CLASSIFIED INTERNATIONAL STATUS AND ATTRACTS INTERNATIONAL TERMS AND CONDITIONS
OF EMPLOYMENT
Should you encounter technical difficulties in submitting
your application, please send an email with a precise description of the issue
and/or a screenshot showing the problem, to: HR Direct HRDirect@AFDB.ORG
How to Apply
Interested persons should apply here
Good Luck!!!
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