People Operations Lead at AZA

AZA is an established provider of currency trading solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, TransferZero and BFX, AZA is able to significantly lower the cost and increase the speed of business payments to and from frontier markets.


Job Title- People Operations Lead

Employment Type- Full Time

Location-Lagos

Job Summary
The People Operations Manager is responsible for maintaining and enhancing the Company’s human resources by planning, implementing, and evaluating human resources policies and procedures. In addition, the role holder will assist with developing, implementing, and aligning People Operations programs with business objectives, while supporting employees’ day to day welfare needs.

Responsibilities
Employee Experience & Engagement

• Assist with onboarding and new hire orientation experience, ensuring a deep understanding of the business and company culture.
• Deploy employee engagement practices based on an ongoing knowledge of trends in the marketplace.
• Assist with the employee engagement survey process from concept to close and drive initiatives for improvement based on the results.

Performance Management

• Coordinate the performance management process including creating a plan to manage annual reviews, conduct training on goal setting, utilize budgets to organize development activities and work one-on-one with managers and employees.
• Coordinate and ensure timely completion of the mid-year and annual performance evaluation process.
• Communicate and manage an ongoing, effective performance feedback process that is grounded in radical candor.
• Support managers on effective feedback techniques, fostering an environment of transparency and psychological safety.
• Provide advice and counsel to managers (both proactively and reactively), and work directly with managers and employees to assist them in resolving issues.
• Work with line managers on performance management issues such as coaching and counseling, deciding when to issue different types of corrective action, making recommendations and decisions regarding offboarding.

Learning and Development

• Create and execute learning strategies and programs.
• Evaluate individual and organizational development needs.
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training).
• Develop succession plans for the Company.
• Help managers develop their team members through career pathing.
• Assess the success of development plans and help employees make the most of learning opportunities.
• Design and deliver e-learning courses, workshops and other trainings.

Compensation and Benefits
Prepare payroll information, leave management and employee benefits management.

Employee relations

• Carry out the planning and implementation of different actions such as communication, implementing key people retention plans, individual/collective labor implications.
• Serve as a link between management and employees on HR related matters.
• Advise managers on organizational policy and legal matters to ensure compliance.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

Requirements

• Bachelor’s Degree in human resources, business administration, management, or a related field
• At least 7 years’ experience in human resources
• Fluent in English
• Knowledge of principles and procedures for training, performance management, compensation and benefits, employee relations, and HR information systems
• Knowledge of employment laws
• Proficient with Gmail, Google Docs, and Google Calendar
• Extremely organized, strong attention to detail, and process-oriented
• Energetic and flexible
• Reliable, independent, and able to juggle multiple tasks effectively
• Prompt and effective communication skills (both written and verbal)
• Ability to work well under pressure
• A personable/amiable demeanor

Benefits

• Competitive remuneration
• Casual work environment
• Great work-life balance
• We value autonomy
• Environmental-friendly (we try to use as less paper as possible!)
• Opportunity for growth for all our employees
• …and more!

How to Apply

Interested and qualified persons should click here to apply.

Good Luck!!!