Community Engagement Officer at Kobo360

 

Kobo360, is a privately owned, pan-african technology company disrupting and leading African third-party logistics industry. Through an all-in-one robust platform that instantly connects cargo owners to trucks and drivers, Kobo uses big data and agile technology to reduce friction and scale efficiency in the African logistics ecosystem. The company has designed effective solutions for the challenges in the logistics space by connecting asset owners in the industry with the MSMEs that need their services. Kobo is also preparing to enter the agro-trading space by developing a marketplace that connects farmers with buyers all over the world. The marketplace will effectively eliminate the high cost of middlemen for smallholder farmers and significantly increase their profits.

Job Title: Community Engagement Officer

Job Location: Lagos State

Employment Type: Full Time

Job Description

We are looking for an enthusiastic and experienced community engagement officer to join our team of Marketing professionals.

You will be responsible for handling and managing the company's communications. You will also be responsible for increasing the brand awareness of the company. You should be able to create and engage an online community.

Furthermore, you should have experience and knowledge of creating online communities. You should also be able to track and analyze the community metrics accordingly. To be successful in this job role, you should possess extraordinary writing skills and the ability to work in a team environment.

If you think you are capable of taking up these job responsibilities, then do apply for this full-time job position. We will love to hear from you.

Responsibilities

Planning and preparing monthly content plans.

Developing and implementing marketing and communications strategies.

Creating compelling and targeted content for the Kobo360 brand across necessary platforms (Facebook, Instagram, Twitter, LinkedIn, Youtube, Blog/Website, Google, whatsapp etc.)

Building (grow) and managing Kobo360’s community across media platforms

Providing strategy for Kobo360’s visual storytelling unit

Responding to the client in a professional manner.

Organizing the events to increase brand awareness.

Working in collaboration with Marketing, PR, and communications team members.

Taking feedback from the community and online reviews.

Analyzing community metrics and website traffic.

Implementing community communications initiatives.

Attending workshops, conferences, and networking events.

Understanding the products and services offered by the company.

Building a strong relationship with the new clients as well as the existing ones.

Managing portfolios of community to enhance brand consistency.

Monitoring the client's social media accounts.

Staying updated with the latest developments in online marketing.

Liaising with external media houses (print, editorial, electronic, etc.) to strengthen and improve brand awareness, visibility, and program/campaign results

Managing Kobo360’s internal communication (memos, email updates to squad, etc.)

Managing external communications with stakeholders (email updates to stakeholders)

Ensuring optimization of all Kobo360’s content for global reach and visibility

Developing copies, press releases, strategy for successful campaigns run by the organization

Running targeted email campaigns, digital ads, to meet the organization’s goals

Monthly reports and assessments of strategies, outcomes, impact of media and communication strategies

Liaising with teams in the Brand Management, Media & Marketing Department to deliver on the goals for the department

Collating content and publishing Kobo360’s Annual Report 

Requirements

Bachelor's degree in Journalism, Marketing, Communications, or a related degree.

Proven work experience as a community engagement officer, Community Specialist, or a similar job position in the Marketing department.

Experience and knowledge in creating online communities and forums.

Demonstrate excellent ability to track and analyzing community metrics.

Exceptional verbal and written communication skills.

Ability to interpret website traffic.

Experience and understanding of social media platforms.

Knowledge and experience of online marketing as well as online channels.

Ability to meet deadlines and multitask as well.

Ability to manage time and make timely decisions.

Excellent organizational and interpersonal skills.

Outstanding leadership skills and ability to work in a team environment.

How to Apply

Interested applicants should apply here