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Documentation Officer at MEDLOG

 MEDLOG is the inland logistics arm of MSC Group. The company operates worldwide and provides door-to-door transport and logistics services, using a network of trucks, trains, barges, depots, terminals, and warehouses.


Job Title: Documentation Officer

Seniority Level: Middle Level Role

Employment Type: Permanent

Language Qualification: English


About The Opportunity

The purpose of this role is to have a a meticulous and detail-oriented Documentation Officer to join our team. The Documentation Officer will be responsible for handling export documentation processes, ensuring accuracy, completeness, and compliance with international trade regulations.

Key Responsibilities

Export Documentation Management:

  • Prepare and manage all export documentation, including shipping invoices, packing lists, bills of lading, certificates of origin, and other required export documents.
  • Verify the accuracy and completeness of export documents to ensure compliance with regulatory requirements and customer specifications.
  • Coordinate with internal departments and external stakeholders to gather necessary information for documentation purposes.
  • Maintain organized records of all export-related documents for easy retrieval and reference.

Customs Clearance Support:

  • Liaise with customs authorities and other regulatory agencies to ensure timely clearance of export shipments.
  • Assist in resolving any documentation-related issues or discrepancies encountered during the customs clearance process.

Customer Communication:

  • Communicate effectively with customers regarding documentation requirements, shipment status updates, and any other export-related inquiries.
  • Provide assistance and guidance to customers on export documentation procedures and regulatory compliance.

Compliance and Regulatory Adherence:

  • Stay informed about changes in export regulations, trade laws, and documentation requirements to ensure adherence to compliance standards.
  • Implement best practices for export documentation management to minimize errors and mitigate compliance risks.


Required Skills/Abilities


  • Excellent communication and interpersonal skills, with the ability to interact professionally with customers and regulatory authorities.
  • Proficiency in relevant computer applications and documentation software.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.

Education and Experience:


  • Bachelor's degree in Business Administration, Logistics, International Trade, or related field.
  • Proven experience in export documentation management within the logistics or shipping industry is a must.
  • In-depth knowledge of export documentation requirements, international trade regulations, and customs procedures.
  • Strong attention to detail and accuracy in document preparation and verification.

· Minimum of 4 years of experience is a must.



How to apply

Applications will be reviewed on a rolling basis. If interested, please submit your resume CVs to NG960-hr.careers@medlog.com

Please note that only shortlisted candidates will be contacted.

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