Credit Control Specialist

 Job Title: Credit Control Specialist

Location: Lagos

Eskimi is a full-stack programmatic advertising platform capable of reaching 96% of the open web. Our platform allows us to plan, build, and execute high-performing advertising campaigns in over 162 markets. What sets us apart is our commitment to bringing premium creativity to the table in all aspects of our work, and leveraging innovative formats that help us bring the best outcome for advertising agencies and brands all over the world.

How we do things at Eskimi is defined by our strong wish to grow, high sense of ownership, innovation and drive, and collaboration between our teams. With Eskimi team spread across 30+ countries and 5 continents, our global presence creates a dynamic environment, fostering diversity and inclusion.

YOUR TEAM & YOUR MISSION

At the heart of our company's growth strategy lies our Finance Team – an ambitious and dynamic group of professionals united by a common mission: to drive financial excellence and support our company's expansion on a global scale. With diverse expertise and a results-oriented approach, we navigate complex financial landscapes overseeing 15+ entities in diverse markets. Join us on this exciting journey in shaping the future of finance and making a real impact on our company's success.

What You’ll Do

• Proactively communicate with clients (local and international) to follow up on outstanding invoices.
• Implement efficient strategies to recover payments while adhering to company policies and maintaining professionalism.
• Build and maintain strong relationships with clients to ensure ongoing collaboration.
• Payment allocations and recording all activities on the Collection Report.
• Collaborate with internal teams to resolve disputes or discrepancies in payments.
• Monitor payment schedules, prepare collection reports, and meet monthly collection targets.
• Ensure compliance with international and local regulations in all payment collection processes.
• Any job-related tasks assigned by the line manager.

What Will Help You Do It

• Empathy and Professionalism: Ability to balance firmness with understanding to maintain client relationships.
• Cultural Sensitivity: Experience working with diverse international clients and respecting cultural nuances.
• Proven experience in debt collection, ideally within a debt collection agency or related field.
• Familiarity with international payment collection processes and regulations.
• Excellent verbal and written communication skills in English. Additional language skills are a plus.
• Strong negotiation and persuasion skills.
• Detail-oriented with a high degree of accuracy in record-keeping and reporting.
• Tech-savvy: Excel, online communication tools.
• Bachelor's degree in Business Administration, Finance, or a related field.

What’s In It For You

• Flexible work arrangements, including hybrid work models in cities with physical offices, and remote work options everywhere else. Where we work in a hybrid model, our team-members can use Work Away Days, allowing them to work fully remotely for up to 1 month per year. We also have flexible working hours, with most Eskimians starting the day at 9 am in their local time zones.
• Professional development opportunities through programs like Leaders Assembly for managers, Mentorship programs for growing talents, regular learning sessions, and access to external consultants. Our Internship programs also serve as stepping stones for career starters, often leading to full-time roles within the team.
• Recognition culture with celebrations of achievements. We value everyone's contribution to bring the best talent and new clients to Eskimi, and we offer Bonus systems to encourage it. The Bonusly recognition system also highlights accomplishments, allowing team members to share recognition points redeemable for various gifts and vouchers.
• Additional perks such as private health insurance (location-dependent), volunteer days, as well as organized online and in-person get-togethers in office locations to foster meaningful connections among team members.
• Take a day off to celebrate your birthday! We believe that everyone deserves to unwind and enjoy their special day, so we provide an extra day off just for your birthday.

The salary range for this position is up to NGN 700,000/month gross. There will be KPI bonus after probation.

JOIN US!

Be a part of a fast-growing AdTech company and work with products that change the landscape of digital advertising around the globe. Let’s grow together! With us, not even the sky's the limit. Apply here or reach out to muktadir@eskimi.com and let’s chat