Deloitte is the largest private professional services
network in the world. Every day, approximately 245,000 professionals in more
than 150 countries demonstrate their commitment to a single vision: to be the
standard of excellence, while working towards one purpose – to make an impact
that matters.
In Nigeria, Deloitte is a leading professional services
firm, providing Audit, Tax, Consulting, Risk Advisory, Business Process and
Corporate Finance services to public and private clients spanning multiple
industries.
As a result of business growth and expansion across our
business functions, we are recruiting top flight candidates who are set to
start enviable careers and those keen on taking their careers to a higher
level. Ideal candidates will gain hands-on experience while delivering
value-added, top notch services to some of the world's most sought after
clients.
Why Join us?
At Deloitte, we…
Make an impact, expecting the exceptional from our highly
talented professionals
Connect strengths, celebrating and developing the unique
strengths of our people
Accelerate ambitions, valuing work and life
Inspire our people as tomorrow’s leaders, helping them
thrive at every level
Our professionals are unified by a collaborative culture
that fosters integrity, outstanding value to markets and clients, commitment to
each other, and strength from cultural diversity.
Job Title: Customer Service Representative
Role Summary
The ideal candidate must be proficient with the use of
Microsoft office tools, good communication skills, answering phones, and
working with customer service needs.
Responsibilities
The candidate will be required to:
• Effectively Receive and handle inbound & outbound
calls
• Communicate effectively to customers in a professional
manner
• Document outcomes of phone calls
Qualification/Role
Specific Competencies/Soft Skills
To be eligible for this role, candidates must;
• Possess minimum of HND/BSc degree from any recognized
polytechnic or university in Nigeria
• Possess post-NYSC work experience
• Management certification would be an added advantage
• Be proficient with the use of Microsoft Office tools
• Have any relevant work experience in a professional
environment
• Have good interviewing and report writing skills
• Computer literate and ability to use Microsoft office
tools i.e. MS-word, excel, power-point etc.
• Excellent written and oral communication skills
• Be fluent in English and Hausa languages
• Maintain high level of confidentiality and integrity
• Have good multi-tasking skills, positive attitude to work,
be a good team player
How to Apply
Interested persons should click here to apply
